Privacy Policy
Last updated: August 7, 2026
OWMOTO (“we”, “us”, “our”) operates the website https://owmoto.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. Please read this policy carefully.
1. Information We Collect
We may collect the following categories of information:
- Personal identification information: name, email address, phone number, shipping and billing addresses.
- Order information: products purchased, order history, payment method (payment details are processed by our payment provider and are not stored by us).
- Account information: if you create an account, your username, password (hashed), and profile details.
- Technical data: IP address, browser type, device information, pages visited, referring URLs, and cookies.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders, including order confirmation and shipping updates;
- Manage your account and provide customer support;
- Send transactional emails (order status, shipping, returns);
- Send marketing communications, only if you have opted in (you may opt out at any time);
- Improve our Site, products, and services;
- Comply with legal obligations and prevent fraud.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal bases:
- Contract performance: to fulfil your orders;
- Legitimate interests: to improve our services and prevent fraud;
- Consent: for marketing communications and non-essential cookies;
- Legal obligation: where required by law.
4. Sharing Your Information
We do not sell your personal information. We may share data with:
- Payment processors (e.g., Stripe, PayPal) to complete transactions;
- Shipping carriers to deliver your orders;
- IT service providers (hosting, analytics, email delivery);
- Authorities, when required by law.
5. Cookies
Our Site uses cookies and similar technologies to improve your experience. Types of cookies we use:
- Essential cookies: required for the Site to function (e.g., cart, login);
- Analytics cookies: to understand how visitors use our Site;
- Marketing cookies: to show relevant ads (only with your consent).
You can manage cookies through your browser settings or our cookie banner. Disabling essential cookies may affect Site functionality.
6. Data Retention
We retain your personal data only as long as necessary: order data for tax and accounting purposes (typically up to 7 years where required by law), and account data until you request deletion.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data;
- Restrict or object to processing;
- Data portability;
- Withdraw consent at any time;
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at support@owmoto.com.
8. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect data from children.
9. Security
We use appropriate technical and organisational measures, including SSL encryption, to protect your data. However, no method of transmission over the Internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page.
11. Contact Us
If you have questions about this Privacy Policy, contact us at support@owmoto.com or via our Contact page.